Data Deletion

Trade Assist Pro™ · Apex SE Flooring LLC · last updated 2026-07-05

Trade Assist Pro (operated by Apex SE Flooring LLC) lets a business connect its WhatsApp, Facebook Messenger, and Instagram accounts so it can receive and reply to customer messages in one inbox. This page explains how the personal data processed through those messaging integrations is deleted, and how to request its deletion.

What we store

For a connected messaging channel we store the messages exchanged with the business (sender handle, message text, timestamps) and the access token that authorizes the connection. Tokens are encrypted at rest. We do not sell personal data.

Automatic deletion

When you remove our app from your Facebook, Instagram, or WhatsApp account, Meta notifies us and we automatically delete the message data associated with your account, typically within 30 days. Our callback endpoint returns a confirmation code and a link to this page for each request.

Request deletion directly

To request deletion of your data at any time, email apexsatx@gmail.com from the account associated with the conversation, with the subject line “Data deletion request.” We will delete the associated message data and confirm within 30 days.

A business that connected a channel can also delete a connection at any time in Settings → Message Channels, which removes the stored token and stops processing for that channel.

Contact

Apex SE Flooring LLC — apexsatx@gmail.com